Our vocabularies and mental models are well-formed, often without realizing the biases that are built in. As a result, it is easy to unconsciously offend or exclude others.
In every aspect of our lives, questions are powerful. Whether as a parent, friend, colleague, manager, leader, or coach, questions serve many purposes.
Are you paying attention to what’s happening? Through my own work with coaching clients, and with students who are developing a coaching mindset and skillset, I’ve noticed some reflections that, when explored and reframed, can lead to powerful lessons and impactful shifts. Whether you are an experienced, professional coach or a manager-coach, paying attention to your thoughts and reactions has the ultimate potential for new insights and further development. Below is a chart
I’m excited to present “Leading Change” at the Ignite Business Development Bootcamp™ for Small Businesses on October 3, 2020. As a result of COVID-19 business owners have been forced to change how they do business. During this interactive session, you will gain a deeper understanding of change leadership, and work through a change you’re currently leading or planning to lead.
As human beings, we often strive to be helpful. We may do this in one or more of our roles as a friend, colleague, manager, peer, coach, consultant, parent, sibling, etc. In his book, Helping, Edgar Schein (2007) wrote about the imbalance that occurs when a helping relationship emerges. This imbalance involves the person being helped as a “down” or “subordinated” position (NOTE: this is not “subordinate”). Most of us
On a recent business trip to Germany and Austria, I was reminded of how difficult it can be to communicate when you don’t speak the same language. Even the otherwise simple tasks of ordering a meal, asking for directions, and shopping can be complicated. This experience prompted me to think about how difficult it can be to communicate in business
Asking questions demonstrates curiosity, shows interest, solicits answers, engages others, prompts shifts in thoughts and actions, fosters reflection, helps to reframe a situation, helps generate ideas and solutions, and builds rapport.
Recently an executive coaching client asked me how to break the ice with people who have achieved great things in life and who might be considered intimidating. Here are 20 questions to help get a conversation started and build a relationship (with just about anyone): How did you get into the work you are doing? What do you like most about the work you do?
Imagine the complexity of a highway…all of the roads that feed into it, as well as the roads that the single highway feeds. That same complexity is true for bus systems, subways, and air traffic systems. Beyond transportation, there are countless other examples of these complex systems — healthcare, food, water, electricity, information (the internet) and even diseases. Not only does each part play an important role, it is also related in one